Shipping & Returns

 

Shipping

We can ship to any address in the United States. Shipping is $8 for Priority 2-Day for all domestic orders. All Priority Mail comes with $100 insurance for your protection in case of lost or damaged goods due to the carrier. Standard shipping starts at $3.99 depending on the weight of your items. Please note that standard First Class Mail is not insured, and Your Skincare Spot is not responsible for stolen/missing packages for First Class Mail. We recommend using priority mail so insure your package.

Orders with a subtotal of $50 or more will receive complimentary free shipping. Orders placed after 5pm CST will be processed the following business day. Orders placed on a weekend day will be processed on the following Monday, holidays excluded. Please allow up to 48 hours for processing in addition to time in transit. 

International Shipping

We ship using DHL Worldwide Express for all international orders. It's solely the customer responsibility for any duty fees that may occur. 

Mexico - $38.00 USD Flat Rate

Canada - $40.00 USD Flat Rate

UK - $56.00 USD Flat Rate

Australia - $55.00 USD Flat Rate

* please note we are working to get lower international shipping rates and encourage you to check back with us from time to time as we work to get them cheaper.

Returns Policy

You may return any unopened items within 7 days of delivery for a full refund. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Otherwise the buyer is fully responsible to cover any shipping cost that occurs for a return.

You should expect to receive your refund within 7 to 14 business days after package is delivered. however, in many cases you will receive a refund more quickly. If you need to return an item, please Contact Us with your order number and details about the product you would like to return. Or simply go to your account, and select the item you want to return from your order history, then follow the prompts. We will respond quickly with instructions on how to return items from your order. 

All returns are to be mailed to:

Your Skincare Spot

Attention Returns

3002 S. Jefferson Ave 

Suite 2007

St. Louis, MO 63118